Terms of Service

1. Acceptance of Terms

By accessing or using the National Home Serve website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

National Home Serve is a lead generation and referral service that connects homeowners with qualified home service providers. We are not a direct service provider and do not perform home repair or maintenance services ourselves.

Our Services include:

• Collecting information about your home service needs
• Matching you with pre-screened service providers in your area
• Facilitating connections between you and service providers
• Providing information and resources related to home services

3. User Responsibilities

When using our Services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account information
• Use the Services only for lawful purposes
• Not impersonate any person or entity
• Not interfere with or disrupt the Services
• Not attempt to gain unauthorized access to our systems

4. Service Provider Relationships

Important Disclaimer: National Home Serve acts solely as an intermediary. We do not employ or directly contract with service providers. Any agreement for services is directly between you and the service provider.

We are not responsible for:

• The quality, timeliness, or legality of services provided by third-party providers
• Any disputes, damages, or losses arising from services performed
• The accuracy of estimates or quotes provided by service providers
• Actions or omissions of service providers

While we pre-screen providers, you should independently verify licenses, insurance, and qualifications before engaging any service provider.

5. No Warranties or Guarantees

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee:

• That you will receive service quotes or be matched with providers
• The availability, quality, or pricing of services from providers
• Uninterrupted or error-free operation of our website
• That defects will be corrected

6. Limitation of Liability

To the fullest extent permitted by law, National Home Serve, its affiliates, officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Damages arising from services performed by third-party providers
• Any damages exceeding the amount you paid to us (if any) in the past 12 months

7. Indemnification

You agree to indemnify, defend, and hold harmless National Home Serve from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Services performed by third-party providers you engage through our platform

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of National Home Serve or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice, including if we believe you have violated these Terms.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have questions about these Terms of Service, please contact us: